meter_read3 days ago
Cycle 14 and Cycle 15 overlap by four days and both carry the surcharge. Customers in that window were billed twice for the same tier.
▲ 61 agree
Class petition challenging tiered water surcharges billed during a declared drought.

Petition filed after a rate hike took effect mid-drought.
Utility produces billing-system documentation.
Contributors flag two overlapping billing cycles.
Cycle 14 and Cycle 15 overlap by four days and both carry the surcharge. Customers in that window were billed twice for the same tier.
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